Appointments

We will always try our best to get you seen at the surgery closest to your home. To make an appointment please telephone or call in to the surgery.

If you can’t make an appointment you have booked, please let us know so we can give the slot to someone else.

GP appointments are now available in our area during the evenings and at the weekend. This may not be with your own GP. You may be offered these appointments by our Reception Team.

Urgent Care Clinicians

Urgent Care Clinicians are registered nurses who have completed specific advanced nursing education and training in the diagnosis and management of common as well as complex medical conditions.

Our support team will ask you some questions about your needs when booking an appointment at the Reception Desk, or by telephone. This is to ensure that you see the most appropriate member of our medical team.

Our support team have been fully trained and are fully supported by our GP's to ensure you can see or speak to the person who is best placed to help you. This may not always be your GP.

This will ensure that YOU receive:

  • The most appropriate medical care,

  • From the most appropriate medical professional,

  • At the most appropriate time.

Our Urgent Care Clinician can help you with:

  • Allergie                                             

  • Asthma Flare Ups                                          

  • Athletes Foot for Children and Diabetics (otherwise local Pharmacist)    

  • Breast Lumps                             

  • Chest Infection                                     

  • Chest Pain (not sudden or severe)

  • Emergency Contraception             

  • COPD Flare Up                                     

  • Cough

  • Croup (bark like cough)                

  • Diarrhoea & Vomiting (Telephone Call)

  • Dizzy Spells                               

  • Ear Pain                                              

  • Eczema (severe /recurring)

  • Gout                                                  

  • Insect Bites & Stings if infected     

  • Pain Killers (Telephone Call)

  • Shingles in over 50’s                    

  • Sinusitis                                              

  • Skin Infection

  • Soft Tissue Injury                       

  • Sore Throat (ongoing)                           

  • Suspicious Mole       

  • Temperature                              

  • Toe/Finger Nail Issues                           

  • Tonsillitis

  • Urinary Tract Infections                

  • Vomiting                                             

  • Wounds

OUR SUPPORT TEAM WILL HELP WITH ROUTINE MATTERS:

  • Referrals                                                          

  • Sick Note Requests                                

  • Requests for Letters

  • Medication Questions

If you need to speak to our Support Team about a possible appointment that day, please phone as early as possible (before 10.30am). 


Book Appointments Online

We now offer the facility to order repeat prescriptions, and also book or cancel appointments online. These online services are available 24 hours a day, 7 days a week, for your convenience.

In the interests of confidentiality, you will need to register your interest, and provide ID to ensure that the request is coming from you. This can be done by downloading and completing the practice's registration form.

Due to the current situation with COVID19 we will not be taking completed application forms for online access in the practice. You can either email us or call the practice, where someone on reception may ask you some questions which only you would know the answer to in order to verify your identity. We would then post your access pin ASAP. 

 


Improved Access Appointments

We now offer appointments every week outside of normal working hours. This means that, on certain days, we can offer our patients appointments early in the morning (before 8am) or later in the evening (after 6:30pm). These may be with GPs or members of our Nursing Team.

We also offer appointments on Saturday mornings. If you would like to book any of these appointments please speak to a member of our Reception Team.

(Please be aware that Saturday morning appointments are for routine issues only. We are not currently able to offer any Same Day/Emergency Appointments at weekends. Telephone lines remain closed at weekends)

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