Appointments

We will always try our best to get you seen at the surgery closest to your home. To make an appointment please phone reception. 

Our support team will ask you some questions about your needs when booking an appointment. This is to ensure that you see the most appropriate member of our medical team.

Our support team have been fully trained and are fully supported by our GP's to ensure you can see or speak to the person who is best placed to help you. This may not always be your GP.

This will ensure that YOU receive:

  • The most appropriate medical care,

  • From the most appropriate medical professional,

  • At the most appropriate time.

If you can’t make an appointment you have booked, please let us know so we can give the slot to someone else.


Urgent Care Clinicians

Urgent Care Clinicians are registered nurses who have completed specific advanced nursing education and training in the diagnosis and management of common as well as complex medical conditions.

Our Urgent Care Clinician can help you with:

  • Allergies                                             

  • Asthma Flare Ups                                          

  • Athletes Foot for Children and Diabetics (otherwise local Pharmacist)    

  • Breast Lumps                             

  • Chest Infection                                     

  • Chest Pain (not sudden or severe)

  • Emergency Contraception             

  • COPD Flare Up                                     

  • Cough

  • Croup (bark like cough)                

  • Diarrhoea & Vomiting (Telephone Call)

  • Dizzy Spells                               

  • Ear Pain                                              

  • Eczema (severe /recurring)

  • Gout                                                  

  • Insect Bites & Stings if infected     

  • Pain Killers (Telephone Call)

  • Shingles in over 50’s                    

  • Sinusitis                                              

  • Skin Infection

  • Soft Tissue Injury                       

  • Sore Throat (ongoing)                           

  • Suspicious Mole       

  • Temperature                              

  • Toe/Finger Nail Issues                           

  • Tonsillitis

  • Urinary Tract Infections                

  • Vomiting                                             

  • Wounds


OUR SUPPORT TEAM WILL HELP WITH ROUTINE MATTERS:

  • Referrals                                                          

  • Sick Note Requests                                

  • Requests for Letters

  • Medication Questions

If you need to speak to our Support Team about a possible appointment that day, please phone as early as possible (before 10.30am). 


Book Appointments Online

We now offer the facility to order repeat prescriptions, and also book or cancel appointments online. These online services are available 24 hours a day, 7 days a week, for your convenience.

To register for Patient Access please email us or phone the practice. To confirm your identity one of our reception team will ask you some security questions. We will then post your access pin to you. 


 Text (SMS) Messaging

We have a text messaging service which will allow patients to cancel their appointments by text. We will also use this to send you appointment reminders, invitations to annual reviews and test results. If you are not signed up to receive text messages or would prefer not to receive text messages, please speak to a member of our support team.


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