Many people develop urinary tract infections and these can easily be treated with some self care or, where necessary, antibiotics. It is important to establish what symptoms need to be seen urgently and what symptoms require a urine sample to dip.


If you have a high fever, severe mid back pain, blood in your urine and chills or shaking, then you need to see the Urgent Care Clinician that day.

If you have frequency or passing urine more often that you would normally, pain when passing urine, burning or pain when passing urine or wanting the toilet and finding you are unable to go, these are symptoms of a simple urinary tract infection. In this instance you will be asked to drop in a sample of urine for testing. You should carry out the following:

  •     Collect the sample pot and a form from the reception desk or the sample box outside of the treatment room. You can print a copy of the form here.
  •     Once you have completed the form with your symptoms, what type of sample you have given and your contact details, put the sample into plastic bag and place in the sample box. PLEASE ENSURE YOU PUT YOUR COMPLETED FORM INTO THE LOCKED BOX outside the treatment room.
  •     When you complete the form, you must include your name, date of birth and a telephone number where the clinician can contact you during the day if case the clinician needs to call you. You will need to keep your phone to hand to ensure that you can answer the telephone call. If there is no contact information on the form we will discard the sample
  •     If you are found to have an infection the Urgent Care Clinician will ring you and discuss options and, if necessary, We will try and contact you by phone or text
  •     If there are no indicators of an infection the sample will be discarded and we will not call you.
  •     If you have symptoms that are persistent then you should book an appointment for the Urgent Care Clinician
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website