Our team of admin staff work behind the scenes to keep the practice operating efficiently. They look after our computer system, keep patient notes organised and help in our dealings with the local Primary Care Trust. They also carry out regular audits of our work and help with the research that we do in the practice. They arrange for patients with chronic disease to have regular check-ups.
Patient Data Administrator
Prescriptions Clerk and Receptionist
Clinical Coder and Receptionist
Community Resource Lead and Receptionist
Our receptionists ensure that all surgeries and clinics run smoothly. They organise appointments, repeat prescriptions, home visit requests and take telephone messages. They also scan hospital letters and correspondence into the computer system as well as dealing with all queries from the public and outside agencies.