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Practice Management

Jade Smith

Practice Manager

Jade takes overall responsibility for the management of the practice, its services and its staff.

Charlotte Williams

Deputy Practice Manager

Charlotte’s general role is to assist and support the Practice Manager and to deputise for the Practice Manager when absent fro the practice.


Our team of admin staff work behind the scenes to keep the practice operating efficiently. They look after our computer system, keep patient notes organised and help in our dealings with the local Primary Care Trust. They also carry out regular audits of our work and help with the research that we do in the practice. They arrange for patients with chronic disease to have regular check-ups.

Elaine Bailey

Support Team Manager

Dawn Snelling

Clinical Auditor

Debbie Chapman

Clinical Coder

Sandy Watts

Patient Data Administrator

Natasha Hawkins

Community Resource Lead and Receptionist

Esther Vickers

Clinical Auditor & Receptionist


Our receptionists ensure that all surgeries and clinics run smoothly. They organise appointments, repeat prescriptions, home visit requests and take telephone messages. They also scan hospital letters and correspondence into the computer system as well as dealing with all queries from the public and outside agencies.

Caroline Salmon


Pauline Beddoes


Julie Ford


Sarah Jones


Jayne Taylor


Erin Udall


Vicky Howlett


Stacey Sheppard


Lorraine Fakolujo


Charmaine Oldfield
Amy Hemborough
Chris Chappell


Our secretaries perform many valuable roles including the typing of referral letters, reports and minutes of meetings. They arrange patient transport and admissions and help the doctors and practice manager with administration. They deal with queries from patients and hospitals.

Christine Mitchell

Medical Secretary

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